Membership is the real-money side of 3DXChat: a recurring subscription that keeps an account playable. It is separate from XGold, which is the in-game currency and buys nothing about access.

Where membership is managed

Two places, with two different logins.

• The Members Area on the 3DXChat site handles the account: adding a subscription, renewing, changing the password and changing the email address.

• The customer control panel operated by BMT Micro, the billing service, handles the recurring payment itself.

Support states plainly that the control panel login is not the game login. Those credentials arrive by email from BMT Micro under the subject 3DXChat Membership Product Information, and the panel has its own password recovery form.

Renewing

An active subscription renews automatically. If every subscription has been cancelled and the membership has expired, renewal is manual: open the Members Area, choose Add Subscription or Renew Account under Manage Account, and select a plan.

Changing plan

Moving between the monthly, semi-annual and annual plans means adding the new plan in the Members Area and then cancelling the old one under Manage Subscriptions. Skipping the second step leaves both plans running.

Cancelling

Cancelling stops the automatic renewal rather than the access already paid for. In the BMT Micro control panel, open Your Subscriptions and click Cancel. Support confirms that play continues until the account expires.

Paying without a card

PayPal will not carry payments for adult digital goods, so support suggests two alternatives: a virtual credit card, or a game-time code bought through a different payment method. Customers in the European Union are charged VAT, which the checkout adds once a country is selected.

If a card payment fails, support asks you to describe the problem by email or by direct message on Discord. Have the order identifier ready; it is in the BMT Micro order receipt email.

See also

• Account, subscription, and game-time codes

• Earning and using XGold